A system made

where process improvement meets automation

to optimise your business

The unique system we use to bring up to £6092 of value per month to each business.

Don’t take our word for it. Take our Customers’:

“The automations made it possible for us to proactively book work with customers and increase our revenue by 15% . All on autopilot!”

We help Business to

Free Up Time, Get Reviews, Capture Leads, Increase Their Revenue

The question is - when’s the last time you faced one of the following frustrations?

Missed Calls

from Leads

85% of Leads move onto the next Business when you don’t answer your phone.

Lacking Positive

Reviews

Businesses with 4.7 stars have on average 74% more clicks than competition.

Staff not adhering

to scripts

Missed opportunity to upsell and offer your other services to 90% of callers.

Not Selling to Pre-existing Customers

Selling to existing clients is 5X cheaper. Increase your revenue by 20-25%.

Ads Not Turning

to Sales

Increase sales opportunities by 20% by nurturing your leads.

Leverage Subscription Models

Manage cashflow. Create subscriptions with automations & payments.

Stop your practice pains today.

There is a solution.

Our Process

Automate, Streamline, Improve.
Our Proven Model To Help You Grow

Wouldn’t it be great to be able to have a 24-7 receptionist able to book appointment whilst you sleep? A system to contact back all your missed calls within 30 seconds? A way to increase the reviews you get and their quality?

Look no further - let us introduce you to our system.

1. 24-7 Concierge

Trends are moving. Your clients are a generational mix with different preferences. One method to communicate or book appointments doesn’t cut it. Our 24-7 concierge offers the ability to book appointments via chat on social media & website. Our system will also automatically message back any missed calls to increase your chances of doing business by 85%.

With our proven concirge system, you can...

  • Save time by automating the lead engagement process.

  • Increase revenue by capturing missed calls within 30 seconds.

  • Offer a booking system aligned with the preferences of younger generations.

  • Automated appointment reminders for your customers.

  • Integrates with your existing Calendar and Systems.

Tools we will deploy:

AI Powered Chatbot, Missed Call Text Back System, Automations

2. Powerful CRM

Forget Excel or subpar CRMs.

We will give you a powerful CRM to manage new leads generated from your marketing efforts and existing clients. From here, we enable automations and nurturing that gives you back time and gives you 30% better engagement over time.

With our CRM, you can...

  • Manage leads effectively and track their engagement.

  • Create automated nurturing campaigns to reduce workloads.

  • Track and measure the success of your campaigns.

Tools we will deploy:

CRM

2. Unified Inbox

Using different platforms has its drawbacks. Facebook, Instagram, Website Chat, WhatsApp - how do you know you are not talking to the same person across multiple platform?

Our Unified Inbox allows you to see all messages from all patients across all platforms.

With our CRM, you can...

  • One single space. You will not need to login across multiple platforms.

  • Manage conversations effectively.

  • Monitor AI repsonses.

Tools we will deploy:

Unified Inbox, Super Kit App

3. Re-engage Previous Customers

Did you know that finding and selling to a new customer is 5X more expensive than selling to a pre-existing customer?

How much could your revenue increase by if you re-engaged your pre-existing client base? Here is your opportunity to re-engage 15-25% of them using loss-aversion strategies.

With our re-engagement, you can

  • Increase your revenue.

  • Upsell products & services to existing customers.

  • Clean up your database by offering opt-outs.

  • Schedule automated reminders for services needed regularly.

Tools we will deploy:

Re-engagement strategy

4. Broadcast Important Messages

Whether you have a back office team, a virtual assistant or you are a sole trader, sometimes it is difficult to get the right message across. Staff members do not follow your guidance or scripts, or you haven’t got the time to go through your offers. This can cause you to miss out the opportunity to broadcast important messages and offers.

With our broadcast options, you can

  • Integrate an IVR system that lets you route calls and broadcast messages.

  • Prompt leads with pre-recorded messages when they call-in. For example, your business can pre-record your current offer and have it broadcasted for the 10 seconds before they get connected to reception.

  • Drop tailored offers via text before a an appointment or service to spark interest.

Tools we will deploy:

IVR, Text Automations

5. Increase the Quantity & Quality of Reviews

How much would 40 five-star reviews be worth to your practice?

This is the power of our automations. As 80% of customers only leave reviews when prompted, we create automations that request reviews within one hour of the end of the appointment or service. When unanswered, each patient gets a text follow up.

Should the review be three-stars or below - for any reasons - the review doesn’t get published. Instead you have an opportunity to repair the relationship.

With our Reputation Management, you will…

  • Improve your local SEO ranking in Google through improved & regular reviews.

  • Increase quality of reviews

  • Increase quantity of reviews

Tools we will deploy:

Reputation Management, Automated email/text system

6. Automate the Nurturing of Leads

Once your lead generation is dialed in, only about 60% of all the appointments booked will be self-booked appointments. The other 40% of your appointments should come from lead nurturing and follow-up. These elements are essential for the success of your advertising campaigns and can mean the difference between losing money on ads and achieving a 3X return on investment. The money is in the follow-up!

With our nurturing strategies, you can...

  • Increase ROI on your marketing campaigns

  • Improve revenue from your high ticket items.

  • Automatically get appointments booked through the automations.

Tools we will deploy:

Funnel Automations, Booking System

7. Subscription

What if you could host your subscription model for your products or services?

Our platform lets you host your own subscription plan, without having to pay a monthly fee for each client. This can be a boost of regular and repatable cashflow for your business.

With our subscription, you can...

  • Set your own plan.

  • Be competitive.

  • Take home the full revenue from the plan.

  • Control plan usage more easily.

Tools we will deploy

Subscriptions, Payment Integration, Text Reminders

Interested in finding out what this is worth to you?

What's Included

The Complete
Customer Engagement System

We take care of it all so you can focus on what your best at: running your practice.

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AI Chatbot

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Missed Call

Text Back

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Subscriptions

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Nurturing Campaigns

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Reputation Management

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Customer Re-Engagement

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Email Follow-Ups

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Booking Calendars

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Dedicated CRM

FAQs

Frequently Asked
Questions

What exactly do you do?

To put it plainly: we help Businesses grow through the implementation of AI & Automations. Think of us as a partner in your business that will come in and haul your processes, look for opportunities to automate and standardised and implement systems that will build a well-oiled machine. We reduced missed opportunities, manage leads, and ultimately increase your business’ revenue so you never have to worry about where your next deal is going to come from again.

How are you guys different?

The fact that you're here checking out our website means you're probably looking for the right solution to help you scale your business. You can take the "Do It Yourself" approach and cobble together a bunch of tactics and strategies you find on Youtube.

Or...

You can trust us, and our years of experience, to do it for you.

We bring a blend of Process Improvement and Lead Generation leveraging technology. We help you with all of the steps that come after the lead is generated. We like transparency, so that's why we laid out our exact process in the "Our Process" section above.

We build all of your assets that you need to turn clicks into patients, answer queries, and book them across different platforms. Then we give them to you so you own 100% of everything. Then, we help you dial it in by running your ads and managing your CRM.

This way, everything is built for you to keep if we were to get hit by the proverbial bus.

What types of companies do you work with?

We work with customer facing businesses across the UK and EU.

Ideally, you're at the point in your business where you're ready to scale and looking for a consistent way to bring on new clients profitably.

How long does it take before I start seeing results?

Although results can vary widely, we have set up our process to ensure that you start reaping the benefits early.

There are multiple factors that come into play, but most of our clients start to see results within the first 14 days of deploying our systems. Then everything gets dialed in from there.

All of our clients know this is something they need, and we do our best to set realistic expectations up front based on your business type and services offered.

How much time should I expect to invest in this?

We outline the time investment upfront. We do all the set-up, but at times you will need to be involved to define ‘how you want a system to work’ or to give us the ‘permissions’ to access specific systems. This can very between 2-5h per week during the setup phase.

As things get dialed in, the time commitment drops significantly.

In a way, we are coming in to overhaul your lead engagement, processes, concierge system and dental plans. This will require you and your team's involvement. Have an open mind and get ready to do some work.

How technical do I need to be?

Can you work a computer?

Can you get on a zoom call?

Can you use an online CRM?

If so, you're right on track and have nothing to worry about.

95% of the tech will be set up by our team. We'll need a few simple things from you like some login information, but we'll be the ones doing the technical dirty work.

What if I am not happy with the work?

We understand that we may not be for everyone, and that’s ok! It’s a two way street.

That’s why we provide a 30 Days Money Back Guarantee.

T&C’s apply.

How much do you cost?

We will quote you for a setup cost and a subscription.

Our subscription is always a percentage of the value we deliver. That means that our solutions always pay for themselves. Depending on the series of the solutions you want to implement, we will quote you a percentage of the value that we will deliver to you.

What are you waiting for? Bigger profits are only one free discovery call away!

Oxford Consultants is a full-service digital marketing agency that helps great companies grow their revenue online. Get in touch:

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